SHIPPING POLICY

Where do you ship to?

We currently offer shipping locally within Hong Kong and internationally upon request. Our aim is to reduce the carbon footprint of logistics by keeping gift giving local.

 

How much is shipping?

Shipping costs are calculated based on mailing address and gift box weight.

 

Single small and medium gift boxes, plus stationery packages are shipped locally for a fixed fee of $30.

Single large and custom boxes shipped to urban districts are shipped for free.

Single large and custom boxes shipped to outlying islands & districts cost $80

Shipping costs for multiple boxes or stationery packages are calculated based on mailing address and gift box weight. Please email us at hello@hinton-hg.com for a custom quotation.

 

How long will my order take?

Due to the highly bespoke nature of our service, most orders are crafted and packed usually within 72hrs. Custom gifts and large stationery orders may take longer. When placing your order, please specify if you require delivery on a specific date and we will ensure your order arrives on time.

 

We ship our gift boxes using SF Express or you are welcome to arrange self pick up.

 

FREE local pickup is available from Repulse Bay, Hong Kong - you will receive an email once the gift box is ready for pickup)

Local delivery via courier – 1-2 days delivery once order is packed and ready for collection

Express delivery – same day shipping is charged at $200 per order.

 

*These time frames are not guaranteed, weather and mail volume can affect delivery.

 

*You will receive a tracking number via email once your gift box has shipped.

 

Can I ship to multiple locations?

Please email us at hello@hinton-hg.com with delivery details so we can process the order appropriately for you.